A trusted path from AI idea to production.
Caitlyn gives you the foundation to build and run trusted agents and workflows, grounded in your organisation’s knowledge and governed for accuracy, privacy and control.
What makes Caitlyn different?
Turn complex information into AI-ready knowledge.
Caitlyn understands documents, tables, policies, reports, images, audio and video, preserving the context and relationships AI needs to work reliably.
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Understands text and visual content
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Preserves relationships and hierarchy
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Makes complex organisational knowledge usable by AI
Caitlyn understands documents, tables, policies, reports, images, audio and video, preserving the context and relationships AI needs to work reliably.
- 01
Understands text and visual content
- 02
Preserves relationships and hierarchy
- 03
Makes complex organisational knowledge usable by AI
Built to understand context, not just retrieve information.
Caitlyn connects knowledge across sources and understands the relationships between it, giving agents and workflows the context they need for more complex work.
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Understands relationships and context
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Connects evidence across multiple sources
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Handles complex, multi-step questions
Caitlyn connects knowledge across sources and understands the relationships between it, giving agents and workflows the context they need for more complex work.
- 01
Understands relationships and context
- 02
Connects evidence across multiple sources
- 03
Handles complex, multi-step questions
Grounded, tested and traceable before it goes live.
Caitlyn helps you test AI against expert-reviewed answers before production, then grounds live responses in trusted sources with deep-link citations to the exact evidence behind them.
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Test accuracy before going live
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Ground responses in approved sources
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Trace answers to exact passages, tables and figures
Caitlyn helps you test AI against expert-reviewed answers before production, then grounds live responses in trusted sources with deep-link citations to the exact evidence behind them.
- 01
Test accuracy before going live
- 02
Ground responses in approved sources
- 03
Trace answers to exact passages, tables and figures
Your AI. Your environment. Your control.
Run Caitlyn within your AWS environment, with permissions and controls over what information users and agents can access.
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Deployed within your AWS environment
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Granular permissions and access controls
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Built for privacy, security and data residency requirements
Run Caitlyn within your AWS environment, with permissions and controls over what information users and agents can access.
- 01
Deployed within your AWS environment
- 02
Granular permissions and access controls
- 03
Built for privacy, security and data residency requirements
See how your AI performs in the real world.
Once AI is live, Caitlyn gives you visibility into how it’s being used, what people are asking and where there are opportunities to improve.
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Track questions and usage
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Identify recurring needs and knowledge gaps
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Use real-world data to improve over time
Once AI is live, Caitlyn gives you visibility into how it’s being used, what people are asking and where there are opportunities to improve.
- 01
Track questions and usage
- 02
Identify recurring needs and knowledge gaps
- 03
Use real-world data to improve over time
Architecture
A governed foundation for production AI.
Caitlyn isn’t a wrapper around an LLM. It’s an intelligence layer combining knowledge graph reasoning, document intelligence, evaluation, governance and secure deployment.
01Caitlyn’s Delivery Layer
Flexible APIs, white-label embedding, and multi-channel delivery.
02Caitlyn’s Intelligence layer
Knowledge graph reasoning, document intelligence, ontology alignment, dual evaluation, and permission-aware governance.
03AWS AI Foundation
Amazon Bedrock orchestrating best-in-class LLMs, supported by secure processing, storage, and delivery.
04Your environment
Deployed in your own AWS account. Full data sovereignty, privacy, and compliance.