Caitlyn AI turns fragmented, siloed data into a competitive advantage. From farmers and food producers to finance teams, organisations we work with are already seeing measurable impact: increased engagement, faster access to critical information, and millions in unlocked value. 

Caitlyn AI is production-ready, meaning in most cases it can be deployed and delivering value in 2-3 months. 

Here are five use cases that prove Caitlyn AI's ROI:

Expert knowledge assistant 

Turn buried, dense or fragmented information into clear, reliable guidance. 

Caitlyn surfaces answers from your documents, archives, and policies — and nothing else, meaning no unreliable “black box” outputs. Questions are answered in natural language, with Caitlyn tailoring responses based on the user’s role and the content base, not generic internet text.


Knowledge organisations often have a wealth of lengthy reports and PDFs which are time consuming to sift through, meaning knowledge doesn’t reach the people who rely on it most. The Caitlyn AI knowledge assistant can turn decades of research into usable insights.

After embedding Caitlyn in their platform, the Foundation for Arable Research (FAR) increased engagement with their resources by 50%, and decreased the time it took for users to find answers by an impressive 90%. Farmers now engage more actively, researchers trust the accuracy, and insights once buried in reports are found in seconds.

See how organisations use Caitlyn as a knowledge assistant to deliver accurate, contextual AI experiences directly inside their products:

• Unlocking Research for Growers

• Accelerating Forestry Insight

Compliance and reporting

Simplify complex laws, policies and regulation into clear guidance for your team. Caitlyn interprets evolving laws and policies, grounding every answer in original sources to cut risk and keep teams audit-ready.

Caitlyn will link every response to the relevant regulations, rulings, or internal compliance documentation — reducing errors and helping teams avoid mistakes and misinterpretations that lead to penalties or risk exposure. Up-to-date regulation awareness means responses reflect the latest requirements.


Customer service support

An agent that actually responds to customers, rather than repackaging FAQs before handing off to your team. 

Unlike generic chatbots, Caitlyn understands context, interprets intent, and can handle multi-stage queries to reach deeper answers. Caitlyn also answers questions in natural language, and tailors responses to the customer’s needs.

Important asset preservation

Caitlyn brings archives and cultural knowledge to life. Stories, archives, and cultural content are instantly accessible and dynamic — giving communities and audiences new ways to engage with old knowledge. 

Caitlyn’s responses will always be grounded in your trusted sources to protect IP, while guardrails ensure integrity in how cultural and journalistic content is displayed and attributed.

Preserve audio, video, cultural assets or even language. See how organisations embed trusted, high-accuracy GenAI into their platforms to surface the right content, faster:

• Revitalising Indigenous Languages with AI

Decision support

Get accurate answers for high-stakes choices. Caitlyn enables decisions based on your trusted data — surfacing only what matters so teams can act with speed and confidence.

Caitlyn’s flexible white-labelling enabled Beef + Lamb New Zealand (B+LNZ) to embed it as “Bella,” the trusted digital farm dog farmers now chat with. Bella covers 15 specialist topic areas, drawing on 4600 pages of New Zealand specific, science-backed research.

Bella has already helped farmers in the field, with quick, accurate answers to questions on animal health, biosecurity, and more, delivered in their own words and context. Farmers can create bespoke resources they need from the B+LNZ wider information set. One team created an onboarding plan for a new shepherd. Or, when international students are learning the ins and outs of farm work, Bella can interact with them in their own language and create study plans backed by proven research.

See how organisations are embedding Caitlyn for decision support to accurate, context-aware insights directly into critical workflows.

• Unlocking $100m of Farming Insights

• Unlocking Research for Growers